We hear you

REPORT
AN ISSUE.

Had a bad experience? Tell us what went wrong and we'll make it right — fast. Every complaint is reviewed within 24 hours.

1
You
2
Service
3
Details

Your Details

We need this to follow up and send you updates.

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Which Service?

Select the LoriGo service your complaint is about.

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Tell Us More

The more detail you give, the faster we resolve it.

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Please rate your experience.
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Please describe your complaint (min 20 characters).
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COMPLAINT RECEIVED

Your complaint has been logged and assigned to our support team.

Ticket #LRG-000000

We'll contact you within 24 hours via your preferred method.
Urgent? Call +263 781 944 501.


Driver & Client Onboarding

VERIFY
YOUR IDENTITY.

All drivers and clients on the LoriGo platform are verified. Submit your ID and we'll send a WhatsApp OTP to confirm your number within 60 seconds.

1
Profile
2
Document
3
OTP

Your Profile

Enter your details exactly as they appear on your ID document.

Please enter your full name.
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Please select your account type.

Identity Document

Choose your ID type and upload a clear photo. Both sides required for National ID.

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💡 Make sure the document is clearly photographed with all four corners visible. Blurry or cropped images will be rejected.
📄
Front of document
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Please upload the front of your document.
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Back of document (if applicable)
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Enter Your OTP

We sent a 6-digit code to your WhatsApp. Enter it below to complete verification.

⏳
Status
Awaiting OTP entry
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IDENTITY VERIFIED

Your identity has been confirmed and your account is now active on the LoriGo platform.

Ref #LRG-V-000000

A confirmation has been sent to your WhatsApp. You can now book or provide services.


Real Experiences

CLIENTS
LOVE US.

Every review is from a verified LoriGo client. Real stories, real results — then add yours.

4.8Avg Rating
2,400+Verified Reviews
98%Would Recommend
Happy LoriGo client
😍 "Absolutely incredible!"
⭐⭐⭐⭐⭐
🚛 On time, every time
🎉🚛 Fast Delivery⭐💧 Water on Demand🎊🔧 Quick Recovery⭐📦 Safe Parcels🎉🚛 Fast Delivery⭐💧 Water on Demand🎊🔧 Quick Recovery⭐📦 Safe Parcels
4.8
★★★★★
Based on 2,400+ verified reviews
5
78%
4
14%
3
5%
2
2%
1
1%
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Share Your Experience

Your review goes live after our team verifies it. We'll also send you a WhatsApp thank-you!

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